1. Legal notice
The “JJP / Visas Consulting” website is published by Mr Jean‑Jacques POTHIER, a sole trader registered in France under SIREN number 989 967 278, whose registered office is located at 6, rue des Lauriers, 85520 Jard‑sur‑Mer, France.
Email: contact@jjp-visas-consulting.com
Telephone: +33 6 02 08 92 34
Publishing Director: Mr Jean‑Jacques POTHIER.
The website is hosted by HOSTINGER INTERNATIONAL LIMITED, 61 Lordou Vironos str., 6023 Larnaca, Cyprus.
2. Purpose of the website
The purpose of the website is to present and offer administrative advisory and assistance services in connection with visa and residence permit applications for foreign nationals wishing to settle or stay in France.
The information available on the website is provided for general information purposes only and does not, in itself, constitute personalised advice or any guarantee that a visa or residence permit will be granted.
3. Access to the website
Access to the website is free of charge for any user with an Internet connection.
The paid services offered by JJP / Visas Consulting are subject to specific financial conditions, which are specified at the time of the order, in quotes and/or in the service descriptions.
Users agree to use the website and the information it contains in compliance with all applicable laws and regulations and with these Terms of Use.
4. Intellectual property
All elements appearing on the website, and in particular texts, logos, graphics, icons, images and, more generally, all content, are protected by intellectual property laws and remain the exclusive property of JJP / Visas Consulting or its partners.
Any reproduction, representation, modification, adaptation, translation, exploitation, distribution or communication, in whole or in part, of the website or any of its elements, by any means whatsoever and on any medium, without the prior written consent of JJP / Visas Consulting, is strictly prohibited.
5. Nature of the services and no guarantee of outcome
JJP / Visas Consulting provides advisory and administrative assistance services designed to support the applicant in preparing and submitting their file to the competent authorities.
These services are provided on a best‑efforts basis and do not constitute an obligation to achieve any particular result: JJP / Visas Consulting does not in any way guarantee that visa, residence permit, renewal or change‑of‑status applications will be approved, as such decisions remain the sole responsibility of the French administrative and/or consular authorities.
6. Liability
JJP / Visas Consulting makes every reasonable effort to ensure that the information published on the website is accurate and up to date, but cannot be held liable for:
- any errors, omissions or inaccuracies in such information;
- any misuse of the information or services provided via the website;
- any direct or indirect damage resulting from use of or inability to access the website;
- any malfunction attributable to the user’s Internet service provider, IT equipment or technical environment;
- any damage resulting from a force majeure event or any event reasonably beyond its control.
Users remain solely responsible for the accuracy, completeness and truthfulness of the information and supporting documents they provide, both to JJP / Visas Consulting and to the competent authorities.
7. Paid services and financial terms
The key features of the services (type of visa, type and scope of assistance, scope of the engagement) are described on the website, in commercial materials and/or in the quotes provided to the applicant.
Before any paid service is performed, a quote or commercial proposal may be drawn up and sent to the applicant, specifying the nature of the service, its price, the payment terms and, where applicable, the applicable refund conditions.
Service fees are payable according to the payment terms specified at the time of the order (for example: payment on order, payment at the consultation, staged payments).
8. Financial terms and refunds
8.1. Advisory services
Advisory fees are payable in full on the day of the consultation, by any payment method accepted by JJP / Visas Consulting, and are definitively earned by JJP / Visas Consulting, regardless of the subsequent outcome of the procedure initiated by the applicant.
No refund, whether full or partial, is due in respect of advisory services once the consultation has taken place.
8.2. Assistance services – Visa applications
Payments made for the “Assistance” package are partially refundable only in the specific cases and under the conditions exhaustively listed below.
8.2.1. Visa application file fees
- The applicant withdraws their visa application before the file preparation process has begun, or it appears that they do not meet the eligibility requirements for the visa requested: JJP / Visas Consulting will refund a flat amount of EUR 350.
- The applicant withdraws their visa application while the file is being prepared and before the application is submitted to the consular authorities: JJP / Visas Consulting will refund a flat amount of EUR 150.
- The visa is refused and the applicant decides not to lodge an appeal, or the appeals lodged are unsuccessful: JJP / Visas Consulting will refund 50% of the assistance fees paid for the visa file, i.e. EUR 300.
Consular fees, translation costs, travel expenses and, more generally, any amounts paid to third parties (public authorities, external service providers, etc.) are never refundable by JJP / Visas Consulting.
8.3. Assistance services – Formalities in France
8.3.1. Non‑validation of the long‑stay visa upon arrival
If a long‑stay visa is not validated upon arrival due to a failure attributable to the applicant (including but not limited to the concealment of material information, lack of or insufficient supporting documents required for registration, withdrawal from or renunciation of the stay in France), no refund is due by JJP / Visas Consulting.
8.3.2. Refusal to renew a residence permit or to grant a change of status
When handling a residence permit renewal or change‑of‑status application, JJP / Visas Consulting informs the applicant, based on the information provided, whether the conditions appear to be met and, where applicable, how they may be met.
- If the legal and regulatory conditions were in fact met at the time the file was submitted, in light of the information and supporting documents provided in good faith by the applicant: in the event of a refusal to renew the residence permit or to grant a change of status, JJP / Visas Consulting will refund 50% of the fees paid for this service, i.e. EUR 500.
- If the conditions were not met, or if the refusal is based on concealment, inaccuracies or missing documents attributable to the applicant: no refund is due.
8.4. “A to Z” packages and specific offers
For “A to Z” packages and any specific flat‑fee offers proposed by JJP / Visas Consulting, the applicable refund terms and amounts, where relevant, are specified in each package description.
In the event of any inconsistency between these Terms of Use and the specific terms set out in a package description, the latter shall prevail for the relevant service only.
9. Personal data
In connection with the use of the website and the performance of its services, JJP / Visas Consulting may collect and process personal data relating to the user and/or the applicant.
For further information on these processing activities (purposes, legal basis, retention periods, data subjects’ rights, how to exercise these rights), users are invited to consult the Privacy Policy available at:
https://jjp-visas-consulting.com/politique-de-confidentialite
10. Hyperlinks to third‑party websites
The website may contain hyperlinks to other websites or external sources.
As JJP / Visas Consulting has no control over such websites and external sources, it cannot be held liable for their content, their operation or any damage that may result from consulting or using them.
11. Amendments to the Terms of Use
JJP / Visas Consulting reserves the right to amend and update these Terms of Use at any time, in particular to take into account any legal, regulatory, case‑law or technical developments.
The version of the Terms of Use that is binding on the user is the one in force on the date on which they visit the website and/or place an order for services.
12. Governing law and jurisdiction
These Terms of Use are governed by French law.
In the event of any dispute relating to the interpretation, validity or performance of these Terms of Use and failing an amicable settlement, the courts within the jurisdiction of the registered office of JJP / Visas Consulting shall have exclusive jurisdiction, without prejudice to any mandatory jurisdictional rules that may apply.